The second-hand marketplace Users Voice Anger Over Size Changes
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with other platforms.
The platform has recommended to check their listings and manually change the size if necessary, which has left users frustrated.
Size Classification Modifications
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
User Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, the platform withdrew an update to its shipping options due to shopper criticism.
